Chan Casino

Players from New Zealand acceptedNot locally licensediThis casino is not approved by the local gambling regulator of New Zealand. The brand may still hold an international licence (Curaçao, Malta, etc.), but without in-country oversight you have no local complaints body, no guaranteed player-fund segregation under New Zealand law, and limited legal recourse if a dispute arises.Curacao Gaming Authority
Welcome Bonus - 1st deposit
100% up to 250 CAD + 30 Free Spins
Visit Chan
CasinoScraper scoreiCasinoScraper Score is our proprietary rating calculated from 6 key metrics: Fair Bonuses (FBS), Trust Score (TRS), Payout Speed (PSS), Payment Convenience (PCV), UX & Mobile (UXS), and Customer Reviews (CRA). Each metric is weighted based on importance to player experience.
62/100
Average
Chan
62 / 100
Welcome Bonus
100% up to 250 CAD + 30 Free Spins
Visit Chan
Score Breakdown

Chan Casino Score Breakdown

How we calculated the overall 62/100 score for Chan

Fair Bonuses ScoreiFair Bonuses Score - Fair Bonuses Score evaluates bonus terms, wagering requirements, maximum cashout limits, and overall fairness of casino promotions.
FBS · 20% weight
32/100-26 vs avg
Low
Poor bonus conditions with high wagering, low caps, or restrictive terms that significantly diminish bonus value.
Trust & Safety ScoreiTrust & Safety Score - Trust & Safety Score measures licensing quality, regulatory compliance, responsible gambling tools, and overall operator transparency.
TRS · 20% weight
38/100-37 vs avg
Low
Significant trust concerns. Weak or absent licensing, opaque terms, or reported issues with fairness.
Payout Speed ScoreiPayout Speed Score - Payout Speed Score reflects how quickly players receive their withdrawals, including processing times and verification efficiency.
PSS · 15% weight
84/100+4 vs avg
High
Quick withdrawal processing with efficient verification procedures. Most cashouts handled promptly.
Payment ConvenienceiPayment Convenience - Payment Convenience Score assesses the variety of deposit/withdrawal methods, fee structures, and transaction limits available.
PCV · 15% weight
100/100+47 vs avg
High
Great payment variety with most popular methods available. Competitive fees and reasonable limits.
UX & Mobile ExperienceiUX & Mobile Experience - UX & Mobile Experience evaluates website performance, mobile responsiveness, navigation quality, and registration flow simplicity.
UXS · 15% weight
50/100-14 vs avg
Low
Poor UX with significant problems in site speed, navigation, or mobile experience that hinder usability.
Customer Reviews AggregatediCustomer Reviews Aggregated - Customer Reviews Aggregated collects and normalises player ratings from multiple independent review platforms.
CRA · 15% weight
74/100+9 vs avg
Above avg
Generally positive player sentiment. Most reviews are favorable with some constructive criticism.
Quick Facts

Chan Casino Overview

Independent audit across 6 scoring pillars · Our methodology.

62
/100
Average−2 vs avg
Average - read the fine print

We’ve independently audited Chan across 6 scoring pillars - from bonus fairness and trust to payout speed and player reviews. The overall CasinoScraper score is 62 /100. An average score - Chan is neither outstanding nor problematic. It has some competitive features but also noticeable gaps. We’d recommend comparing it with higher-rated alternatives and checking the specific metrics that matter most to you. Note that our terms analysis flagged 13 red and 11 yellow clauses in this casino's T&C - review the trust section below before depositing.

Where it stands out: Payout Speed (84), Payment Options (100).

Performing adequately: Player Reviews (74).

Areas of concern: Bonus Fairness (32), Trust & Licensing (38), UX & Mobile (50) - review those sections for details.

Pros & Cons
✦ Strengths
  • Full NZD account support eliminates currency conversion hassles
  • POLi payments work seamlessly for Kiwi bank transfers
  • Over 3,000 pokies from quality international providers
  • Crypto withdrawals processed within hours for Bitcoin users
  • 24/7 live chat responds quickly in proper English
⚑ Watch out
  • No licence from New Zealand Department of Internal Affairs
  • Monthly withdrawal cap limited to 10,000 NZD
  • Website blocked by some NZ internet service providers
  • Verification process can take several days initially
Key metrics
Min deposit
15 NZD
Payout speed
Less than 12 hours
Withdrawal limit
10,000 NZD
Established
2019
Operator
Dama N.V.
Features & support
Players from New Zealand
Accepted
KYC required
Required
24/7 support
Available
Live chat
Yes
VIP program
-
Platform
Proprietary
Links & languages
Languages
JPTRPTESDEPLENfrrufi
Support langs
DEENfrrufino
Licences
Curacao Gaming Authority
Currencies
BTCETHUSDTXRPDOGE
Game types
Live RouletteLive BlackjackLive BaccaratLive Game Shows
Screenshots
Bonuses · FBS

Chan Casino: Fair Bonuses Score

Poor bonus conditions with high wagering, low caps, or restrictive terms that significantly diminish bonus value.

32
/100
Low−26 vs avg
High caution - approach carefully

We analysed 6 active bonuses at Chan across 3 categories (Welcome Bonus, Free Spins, Reload Bonus). The Fair Bonuses Score of 32/100 (Low) is primarily driven by the strongest individual offer - scoring 32/100 - while the average across all bonuses sits at 26/100.

Weak bonus programme with concerning restrictions. Chan applies conditions that make it very difficult to extract any real value from their promotions - extreme wagering, low cashout caps, and restrictive game contributions are common. We strongly recommend comparing against our before claiming. If you do proceed, check each offer’s True Value breakdown below to understand exactly what you’re signing up for.

Key audit findings: 6 offers with 40x+ wagering requirements · 0 with wagering time limits · 5 requiring a promo code to activate. The average wagering requirement across all bonuses is 40x.

Active bonuses
6
Best score
32 /100
Avg wagering
40x
Avg score
26 /100

Active bonuses

32
Welcome BonusLow
100% up to 250 CAD + 30 Free Spins
Wagering: 40x (B)iBonus only - wagering calculated only on the bonus amountTotal wager: CAD10,000
Code: BERLIN40x WagerNon-StickyMax cashout: Not verified
Claim Bonus
True Value Analysis · Match Bonus
i
Deposit
C$0
Your Deposit
The amount you deposit into the casino to activate this bonus.
= C$0
i
Bonus Amount
C$0
Bonus Amount
The bonus funds credited to your account based on your deposit and the match percentage, capped at the maximum.
C$0 × 100% · cap C$250
= C$0
i
Must Wager
C$0
Must Wager
The total amount you must bet before you can withdraw. Based on the wagering requirement (40x) applied to the bonus amount.
C$0 × 40x
= C$0
i
Expected Loss (4.00%)
C$0
Expected Loss
The statistical average you’ll lose while wagering, based on house edge 4.00% (Slots RTP: 96%).
C$0 × 4.00%
= −C$0
i
True Value
C$0
True Value
The real expected value after all wagering losses.
C$0C$0
= C$0
RTP
96%House edge 4.00%
Bonus details
This bonus applies to your 1st Deposit only.
Use promo code BERLIN to activate this bonus.
This bonus matches 100% of your deposit, up to 250 CAD.
Wagering requirements: 40x on bonus amount. This is considered high.
Includes 30 Free Spins.
This bonus is non-sticky - you keep the bonus amount when you cash out.
28
Welcome BonusLow
50% up to 500 CAD + 30 Free Spins
Wagering: 40x (B)iBonus only - wagering calculated only on the bonus amountTotal wager: CAD20,000
Code: MOSCOW40x WagerNon-StickyMax cashout: Not verified
Claim Bonus
True Value Analysis · Match Bonus
i
Deposit
C$0
Your Deposit
The amount you deposit into the casino to activate this bonus.
= C$0
i
Bonus Amount
C$0
Bonus Amount
The bonus funds credited to your account based on your deposit and the match percentage, capped at the maximum.
C$0 × 50% · cap C$500
= C$0
i
Must Wager
C$0
Must Wager
The total amount you must bet before you can withdraw. Based on the wagering requirement (40x) applied to the bonus amount.
C$0 × 40x
= C$0
i
Expected Loss (4.00%)
C$0
Expected Loss
The statistical average you’ll lose while wagering, based on house edge 4.00% (Slots RTP: 96%).
C$0 × 4.00%
= −C$0
i
True Value
C$0
True Value
The real expected value after all wagering losses.
C$0C$0
= C$0
RTP
96%House edge 4.00%
Bonus details
This bonus applies to your 3rd Deposit only.
Use promo code MOSCOW to activate this bonus.
This bonus matches 50% of your deposit, up to 500 CAD.
Wagering requirements: 40x on bonus amount. This is considered high.
Includes 30 Free Spins.
This bonus is non-sticky - you keep the bonus amount when you cash out.
28
Welcome BonusLow
50% up to 500 CAD + 30 Free Spins
Wagering: 40x (B)iBonus only - wagering calculated only on the bonus amountTotal wager: CAD20,000
Code: OSLO40x WagerNon-StickyMax cashout: Not verified
Claim Bonus
True Value Analysis · Match Bonus
i
Deposit
C$0
Your Deposit
The amount you deposit into the casino to activate this bonus.
= C$0
i
Bonus Amount
C$0
Bonus Amount
The bonus funds credited to your account based on your deposit and the match percentage, capped at the maximum.
C$0 × 50% · cap C$500
= C$0
i
Must Wager
C$0
Must Wager
The total amount you must bet before you can withdraw. Based on the wagering requirement (40x) applied to the bonus amount.
C$0 × 40x
= C$0
i
Expected Loss (4.00%)
C$0
Expected Loss
The statistical average you’ll lose while wagering, based on house edge 4.00% (Slots RTP: 96%).
C$0 × 4.00%
= −C$0
i
True Value
C$0
True Value
The real expected value after all wagering losses.
C$0C$0
= C$0
RTP
96%House edge 4.00%
Bonus details
This bonus applies to your 2nd Deposit only.
Use promo code OSLO to activate this bonus.
This bonus matches 50% of your deposit, up to 500 CAD.
Wagering requirements: 40x on bonus amount. This is considered high.
Includes 30 Free Spins.
This bonus is non-sticky - you keep the bonus amount when you cash out.
26
Welcome BonusLow
50% up to 250 CAD + 30 Free Spins
Wagering: 40x (B)iBonus only - wagering calculated only on the bonus amountTotal wager: CAD10,000
Code: PRAHA40x WagerNon-StickyMax cashout: Not verified
Claim Bonus
True Value Analysis · Match Bonus
i
Deposit
C$0
Your Deposit
The amount you deposit into the casino to activate this bonus.
= C$0
i
Bonus Amount
C$0
Bonus Amount
The bonus funds credited to your account based on your deposit and the match percentage, capped at the maximum.
C$0 × 50% · cap C$250
= C$0
i
Must Wager
C$0
Must Wager
The total amount you must bet before you can withdraw. Based on the wagering requirement (40x) applied to the bonus amount.
C$0 × 40x
= C$0
i
Expected Loss (4.00%)
C$0
Expected Loss
The statistical average you’ll lose while wagering, based on house edge 4.00% (Slots RTP: 96%).
C$0 × 4.00%
= −C$0
i
True Value
C$0
True Value
The real expected value after all wagering losses.
C$0C$0
= C$0
RTP
96%House edge 4.00%
Bonus details
This bonus applies to your 4th Deposit only.
Use promo code PRAHA to activate this bonus.
This bonus matches 50% of your deposit, up to 250 CAD.
Wagering requirements: 40x on bonus amount. This is considered high.
Includes 30 Free Spins.
This bonus is non-sticky - you keep the bonus amount when you cash out.
21
Free SpinsLow
100 Free Spins
Wagering: 40x (B)iBonus only - wagering calculated only on the bonus amountMin deposit: 40 CADTotal wager: CAD1,600
40x WagerNon-StickyMax cashout: Not verified
Claim Bonus
Bonus details
Minimum deposit to activate: 40 CAD.
Wagering requirements: 40x on bonus amount. This is considered high.
Includes 100 Free Spins.
This bonus is non-sticky - you keep the bonus amount when you cash out.
20
Reload BonusLow
50%
Wagering: 40x (B)iBonus only - wagering calculated only on the bonus amount
Code: AMSTERDAM40x WagerNon-StickyMax cashout: Not verified
Claim Bonus
True Value Analysis · Match Bonus
i
Deposit
C$0
Your Deposit
The amount you deposit into the casino to activate this bonus.
= C$0
i
Bonus Amount
C$0
Bonus Amount
The bonus funds credited to your account based on your deposit and the match percentage, capped at the maximum.
C$0 × 50%
= C$0
i
Must Wager
C$0
Must Wager
The total amount you must bet before you can withdraw. Based on the wagering requirement (40x) applied to the bonus amount.
C$0 × 40x
= C$0
i
Expected Loss (4.00%)
C$0
Expected Loss
The statistical average you’ll lose while wagering, based on house edge 4.00% (Slots RTP: 96%).
C$0 × 4.00%
= −C$0
i
True Value
C$0
True Value
The real expected value after all wagering losses.
C$0C$0
= C$0
RTP
96%House edge 4.00%
Bonus details
Use promo code AMSTERDAM to activate this bonus.
This bonus matches 50% of your deposit.
Wagering requirements: 40x on bonus amount. This is considered high.
This bonus is non-sticky - you keep the bonus amount when you cash out.
Trust & Safety · TRS

Chan Casino: Trust & Safety Score

Significant trust concerns. Weak or absent licensing, opaque terms, or reported issues with fairness.

38
/100
Low−37 vs avg
High caution - approach carefully

Significant trust concerns. Weak or absent licensing, opaque terms, or reported issues with fairness.

License Score
45% of TRS
28
Low−50 vs avg
Terms Score
50% of TRS
40
Low−32 vs avg
Support Score
5% of TRS
100
High+24 vs avg
Licensing1 license
Not locally licensediThis casino is not approved by the local gambling regulator of New Zealand. The brand may still hold an international licence (Curaçao, Malta, etc.), but without in-country oversight you have no local complaints body, no guaranteed player-fund segregation under New Zealand law, and limited legal recourse if a dispute arises.
Local licence · New Zealand
Curacao Gaming Authority
Offshore licence · Curacao Gaming Authority
Weight: 28iWeight reflects how strong this licence is within the License sub-score. A higher weight pushes the licence-sub-score higher; that sub-score then contributes to the overall TRS through the formula weights.
Terms & Conditions AnalysisLow
Last snapshot: 9 Jul 2026 · Refreshed weeklyAnalysis for New ZealandTranslated from French
13 red flags11 yellow flags
Casino can confiscate your funds on suspicion of fraudHigh risk
The casino can seize your balance, cancel winnings, and charge fees based purely on suspicion of fraud-no proof needed and no independent review.
Translation
If you're suspected of fraudulent behaviour, we reserve the right, at our sole discretion, to: a) Terminate or suspend your player account; b) Cancel all associated winnings and confiscate your balance; c) Charge you an amount up to your available balance.
Keep detailed records of all your gameplay. Avoid depositing large amounts at once.
Players from restricted countries lose all funds permanentlyHigh risk
If you're from one of 200+ restricted countries, you forfeit all deposits and winnings with zero refund option, even if you didn't know about the restriction.
Translation
Players breaching this policy are entitled to no refund or withdrawal.
Check the full restricted country list before depositing. NZ is currently allowed, but verify your status.
Using a VPN will void all your winningsHigh risk
VPN use to bypass geographic blocks is banned. If detected, all winnings are confiscated, even if you're actually in an allowed location.
Translation
Using a VPN to bypass geographic restrictions is strictly prohibited and may result in confiscation of winnings.
Never use a VPN when playing. Access the casino directly from your actual location.
Multiple accounts on same network = total fund lossHigh risk
Accounts sharing an IP, household, or device are treated as duplicates. The casino closes all of them, confiscates winnings, and may demand return of any withdrawn funds.
Translation
We reserve the right to close and confiscate all duplicate accounts, cancel pending withdrawals, and seize all winnings.
Stick to one account per household. Shared WiFi or devices can trigger confiscation of everything.
Miss KYC deadline and lose your entire balanceHigh risk
If you don't provide valid ID documents within 2 weeks of the casino's request, your account is permanently closed and all funds are seized.
Translation
Failure to complete verification within two (2) weeks of our request will result in account closure and confiscation of funds.
Respond immediately to any KYC request with valid, current documents. Don't miss the 2-week window.
Casino can void bonuses and winnings for 'abuse'High risk
The casino can cancel bonuses and confiscate winnings if it decides you've abused a promotion, using vague criteria like deposit/bonus ratios and betting patterns.
Translation
The Casino will cancel any bonus, free spins, or winnings if we determine you have abused a promotion.
Bonus terms are strict and subjective. Read all bonus conditions carefully before accepting.
Terms can change anytime without guaranteed noticeHigh risk
The casino can update its terms whenever it wants. While it claims to email about major changes, this isn't guaranteed-you're expected to check the site regularly.
Translation
We may update these Terms and Conditions at our sole discretion. Although we endeavour to notify users of major changes by email, we advise you to check this page regularly.
Check the terms page regularly. New rules could be added without your knowledge.
Your account can be banned instantly with no reason givenHigh risk
The casino has exclusive power to decide if you've broken rules and can permanently ban you without warning or explanation.
Translation
You acknowledge that the Casino retains exclusive and final authority to determine whether you have breached any rules, terms, or conditions, and to impose disciplinary measures, including suspension or permanent ban without notice or explanation.
Your account can disappear at any time. Keep winnings small and withdraw regularly.
Dormant accounts charged NZ$40+ monthly until emptyHigh risk Country-specific
After 12 months of no activity, the casino charges roughly NZ$40 per month (€25 equivalent) from your balance until it's gone-no consent needed.
Translation
We reserve the right to deduct monthly inactivity fees of €25 (or currency equivalent), deducted from your remaining balance.
Log in and place at least one bet per year to avoid losing your balance to inactivity fees.
You can't sue in NZ courts-disputes go to Costa Rica arbitrationHigh risk Country-specific
All disputes must be resolved through arbitration in Costa Rica only. You waive your right to take the casino to court in New Zealand, making legal action expensive and difficult.
Translation
All disputes between you and the Casino, whether arising from these Terms and Conditions, supplementary agreements, or related activities, will be resolved exclusively by arbitration in Costa Rica. By accepting these Terms and Conditions, you waive any right to take legal action before a court.
Understand you have no access to NZ courts. Arbitration in Costa Rica is costly and favours the casino.
You have only 1 year to file any complaintHigh risk
Any claim related to the casino must be filed within one year of the incident. After that, you lose all rights to dispute-permanently.
Translation
You agree that any claim or cause of action arising from these Terms and Conditions or any service provided by the Casino must be filed within one (1) year from the date the claim or cause of action arose.
Act fast if something goes wrong. After 12 months, you have no recourse whatsoever.
Deposits from someone else's card = winnings forfeitedHigh risk
If you deposit using a payment method not registered in your name, all winnings from that deposit are confiscated.
Translation
If our security checks reveal a third-party deposit, we will: - Confiscate all winnings generated by that deposit.
Only deposit from accounts in your own name. Using a friend's or family member's card will void all winnings.
Mistaken casino credits become your debtHigh risk
If the casino accidentally credits you bonuses or winnings, that money stays theirs. If you withdraw it before they notice, you owe them the amount as a debt.
Translation
If you have already withdrawn these funds before the error is discovered, you incur a debt to the Casino for that amount.
You're liable to repay any mistakenly credited funds, even if you withdrew them in good faith.
Strict withdrawal limits: NZ$6,500/day, NZ$81,000/monthMedium risk Country-specific
Daily limit is roughly NZ$6,500 (€4,000), weekly NZ$26,000, monthly NZ$81,000. Big wins take months to cash out.
Translation
Daily: €4,000, CAD/AUD 4,000 (or equivalent). Weekly (over 7 rolling days): €16,000, CAD/AUD 16,000 (or equivalent). Monthly (over 30 rolling days): €50,000, CAD/AUD 50,000 (or equivalent).
Be aware large winnings will be spread across multiple months due to these strict limits.
Refunds strip out all bonuses and winnings firstMedium risk
Before any refund is calculated, the casino removes all bonuses and winnings from your balance, often leaving nothing to refund.
Translation
Before calculating the refundable amount, all bonuses and winnings will be deducted from your balance. These deductions are made before any refund.
Refunds are heavily restricted. Expect bonuses and winnings to be removed before any refund is processed.
Deposits must be wagered 3x before you can withdrawMedium risk
Each deposit must be bet three times its amount before you can withdraw those funds. Multiple deposits without play require wagering the total.
Translation
Each deposit must be wagered three (3) times its amount before a withdrawal of the corresponding funds is possible.
You can't withdraw deposits without wagering them 3x. This is an anti-money-laundering measure but restricts your access to funds.
Betting over NZ$8 with active bonus = winnings goneMedium risk Country-specific
While a bonus is active, the max bet is roughly NZ$8 (€5). Exceeding this forfeits all winnings, even if you didn't know the limit.
Translation
While you have an active bonus, the maximum bet for all game types (slots, live games, table games, scratch, action games) is €5, CAD 8, AUD 8. If the player exceeds the maximum bet when the bonus is active, CasinoChan reserves the right to confiscate the winnings.
Never bet more than €5 while a bonus is active. Exceeding this forfeits all winnings.
Very high wagering: 40x on deposit bonuses, 50x on free spinsMedium risk
Deposit bonuses require 40x wagering; no-deposit and free spin bonuses require 50x. These are well above industry standard.
Translation
Deposit bonuses must be wagered 40x times. Unless stated otherwise, no-deposit and free spin bonuses must be wagered 50x times before the funds can be withdrawn.
Bonus wagering requirements are very high. Calculate carefully whether bonuses are worth accepting.
Bonus winnings capped even after you complete wageringMedium risk
Maximum withdrawal limits from bonuses stay in place even after you finish wagering-no-deposit bonuses max out at €50, others at €10,000.
Translation
The maximum win restriction persists after the completion of the wagering requirement. The maximum you will ever be able to withdraw from play with funds associated with a no-deposit bonus is €50, AUD 75, CAD 75.
Bonus winnings are capped even after you complete wagering. No-deposit bonuses max out at €50 withdrawal.
Crypto deposits have no upper limit-risky for problem gamblersMedium risk
Because crypto is decentralized, the casino can't set deposit caps for crypto payments, preventing you from setting personal spending limits.
Translation
Due to the decentralized nature of cryptocurrencies, we cannot impose upper limits on crypto transactions. If you wish to apply personal limits, please choose a non-crypto payment method.
If you need deposit limits for responsible gambling, avoid cryptocurrency payment methods.
Disputing a deposit voids all winnings from itMedium risk
If a deposit is charged back or rejected for any reason, all winnings from that deposit are immediately cancelled, and the casino won't cover your loss.
Translation
If a deposit is refused, rejected, or charged back for any reason (insufficient funds, transaction limits, etc.), all winnings derived from that deposit will be cancelled immediately.
Avoid chargebacks. Disputing a deposit will void all associated winnings.
You're liable for the casino's legal costs if disputes ariseMedium risk
You agree to cover the casino's legal fees and losses if any dispute comes from your account activity or breach of terms.
Translation
You agree to indemnify and hold harmless the Casino, its directors, employees, partners, and service providers against any liability, loss, damage, expense, claim, or cost (including reasonable legal fees).
You are liable for the casino's legal costs if any dispute arises from your account activity.
Casino shares your data but isn't responsible for misuseMedium risk
Your personal data is shared with game providers and payment processors, but the casino disclaims responsibility if those third parties misuse or leak it.
Translation
We cannot be held responsible for any misuse or subsequent disclosure of your data by these third parties.
Your data is shared with third parties, and the casino is not responsible for how they handle it afterward.
Refund requests must be made within 24 hoursMedium risk
You have only 24 hours from a transaction to request a refund (or 30 days if claiming unauthorized access). This is a very tight window.
Translation
Legitimate transaction refund requests must be submitted within 24 hours of the transaction.
You have only 24 hours to request a refund for a transaction. Act immediately if you need a refund.
Customer Support100/100
Live chat available
24/7 support
English website
English live chat
Players from New Zealand supported
Trust scores are based on publicly available data: licensing registers, AI-scraped Terms & Conditions, and support capability checks. Scores update automatically when new data becomes available. Always verify information independently before making deposit decisions.
Payments · PCV

Chan Casino: Payment Convenience

Great payment variety with most popular methods available. Competitive fees and reasonable limits.

100
/100
High+47 vs avg
Strong choice

Chan offers strong payment coverage with broad method support. The cashier supports 24 payment methods across 15 currencies. Of these, 2 are premium tier-A methods and 7 are tier-B options. The published withdrawal limit is 10,000 NZD per period. Most transactions are free of charge. No locally popular payment methods are listed for New Zealand. Your local currency NZD is supported directly - no FX conversion on deposits.

Local Methods
0
Local currency · Yes
Country accepted
Yes
Methods
24
Payment options
Currencies
15
Supported currencies
Withdrawal Limit
10,000 NZD
Fees
No fees

Accepted Currencies 15

BTC ETH USDT XRP DOGE LTC BCH TRX USD EUR AUD SEK NZD NOK CAD

Payment Method Tier Coverage

Tier A
2
( Best )
Tier B
7
( Good )
Tier C
13
( Fair )
Tier D
2
( Basic )

Payment Methods 24

ecoPayz
Tier C
InstaDebit
Tier B
CashtoCode
Tier C
Tether
Tier C
Neosurf
Tier C
Ethereum
Tier C
Bank Transfer
Tier B
Neteller
Tier B
Payment methods and currency support are sourced from public casino data and may vary by region. Tier rankings (A-D) are based on our internal model weighting speed, coverage, and reliability. Always verify available options directly with the casino before depositing.
Payout Speed · PSS

Chan Casino: Payout Speed Score

Quick withdrawal processing with efficient verification procedures. Most cashouts handled promptly.

84
/100
High+4 vs avg
Strong choice

Quick withdrawal processing with efficient verification procedures. Most cashouts handled promptly.

Withdrawal Window
Less than 12 hours
Typical for fast e-wallets; verification can still add delays.
Speed Estimate
Less than 12 hours
SlowAverageFastInstant

What Affects Payout Speed

Verification (KYC)
Identity checks can delay first withdrawals by 24-72h depending on the casino.
Processing queue
Some casinos batch withdrawals at set times; others process in real-time.
Payment method
E-wallets are often fastest. Bank transfers and cards can take 3-5 business days.
Withdrawal limits
Casinos with low caps may split large payouts into multiple payments over days.

Potential Payout Delays

KYC verification required - first withdrawal may take longer.
Casino can confiscate your funds on suspicion of fraud
Players from restricted countries lose all funds permanently
Using a VPN will void all your winnings
Multiple accounts on same network = total fund loss
Miss KYC deadline and lose your entire balance
Dormant accounts charged NZ$40+ monthly until empty
The PSS score reflects payout speed signals and potential friction points found in public casino policies. Actual withdrawal times may vary based on your payment method, verification status, and the casino’s internal processing schedule.
UX & Mobile · UXS

Chan Casino: UX & Mobile Experience

Poor UX with significant problems in site speed, navigation, or mobile experience that hinder usability.

50
/100
Low−14 vs avg
High caution - approach carefully

Chan suffers from significant usability problems that hurt player flow. Mobile page-load performance scores 52/100 - average. Mobile usability rates 47/100 - average for tap targets, layout and viewport. Navigation clarity comes in at 70/100 - good. Game search and filtering score 55/100 - average. Registration friction is rated 40/100 - average. Players will find strong execution on 1 signal. There are 4 areas where the experience falls short of platform expectations.

Strengths
  • Navigation Clarity
Concerns
  • Mobile Performance
  • Mobile Usability
  • Game Search UX
  • Registration Flow

UX Signal Breakdown

Mobile Performance
52
OK
Page load speed and responsiveness on mobile devices (Lighthouse).
Mobile Usability
47
OK
Tap targets, layout stability, font sizing and viewport (Lighthouse).
Navigation Clarity
70
Good
How easily players find key pages - lobby, cashier, support on mobile.
Game Search UX
55
OK
Quality of search, filters and game discovery on mobile.
Registration Flow
40
OK
Sign-up friction - fewer steps and fields mean a higher score.
UXS combines automated Lighthouse data with manual evaluations of navigation, game search and registration flows. All signals are normalized to a 0-100 scale. Scores may update as we run new checks.
Reviews · CRA

Chan Casino: Customer Reviews Aggregated

Generally positive player sentiment. Most reviews are favorable with some constructive criticism.

74
/100
Above avg+9 vs avg
Decent overall - worth checking

Player feedback for Chan is largely positive with some constructive criticism. Reviews are aggregated from 3 independent review platforms. Highest external rating is 88/100; lowest is 56/100. No player reviews have been submitted to our community yet.

External Score
74/100
3 sources
Our Reviews
-
0 reviews
Sentiment
-
External Platform Ratings 3
88
Trustpilot
4.4 / 5Excellent
Updated 16 Jul 2026
77
Casino Guru
7.7 / 10Good
Updated 16 Jul 2026
56
LCB
2.8 / 5Average
Updated 16 Jul 2026
Accuracy notice: Ratings from external platforms are collected automatically and may differ by up to 10% from current values due to differences in scales, moderation and update frequency. Check each platform directly for the most current data.
Player Reviews
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CRA combines player reviews from independent platforms with reviews submitted directly to our system. This helps identify recurring patterns in withdrawals, support, bonus terms and overall satisfaction.
Additional Info

Chan Casino: Additional Info

Legal Status for New Zealand Players

Chan Casino operates under a Curacao Gaming Authority licence but holds no approval from New Zealand's Department of Internal Affairs. This means it's technically an offshore operator catering to Kiwi players. New Zealand law doesn't prohibit citizens from using international gambling sites, but these casinos aren't regulated locally. The practical implication is straightforward: you can register and play, but if disputes arise, you're relying on Curacao's regulatory framework rather than NZ consumer protections. The Department of Internal Affairs focuses enforcement on unlicensed operators advertising aggressively in New Zealand, not on players themselves. Some ISPs block access to offshore casinos, though VPN usage remains common among Kiwi punters.

Banking Experience for Kiwis

Chan Casino accepts NZD accounts, which eliminates the annoying currency conversion fees many offshore sites impose. POLi integration works reliably for instant bank transfers from major NZ banks including ANZ, Westpac, ASB, and BNZ. Visa and Mastercard deposits process smoothly, though some banks flag international gambling transactions - contact your bank beforehand if concerned. Neosurf vouchers remain popular at New Zealand retailers for anonymous deposits. Cryptocurrency options (Bitcoin, Ethereum, Litecoin) offer the fastest withdrawal route, typically clearing within 6-12 hours. Traditional bank transfers take 2-4 business days. The $15 minimum deposit suits casual players, though the 10,000 NZD monthly withdrawal cap frustrates high rollers. Verification requires standard documents (passport/licence, utility bill), with processing taking 24-72 hours initially.

Localization Quality

The New Zealand English version appears genuinely localized rather than machine-translated. Currency displays consistently in NZD throughout the platform, and payment methods prioritize Kiwi-friendly options like POLi upfront. Customer support staff communicate in natural English without awkward phrasing, understanding local banking systems when troubleshooting deposits. However, game descriptions occasionally retain American spelling (favor/color), and some promotional terms reference USD despite displaying NZD amounts. The site lacks distinctly Kiwi cultural touches - you won't find references to local sports or holidays - but avoids the jarring mistranslations common among lower-tier offshore casinos.

Reputation Among New Zealand Players

Chan Casino maintains a mixed reputation in Kiwi gambling communities. Forums on Neighbourly and Reddit's r/NewZealand gambling threads mention reliable payouts for smaller amounts but complaints about verification delays. Several players report smooth experiences with Bitcoin withdrawals specifically. The Dama N.V. operator group runs multiple brands, giving it established infrastructure but also a corporate feel. No major scandals involving NZ players have surfaced, though the monthly withdrawal limit generates frustration among higher-stakes players. The casino responds to complaints on affiliate review sites, showing some accountability. Trust levels sit around average for Curacao-licensed operators - not outstanding, but not flagged as problematic either.

Tax Implications

New Zealand treats gambling winnings as tax-free income for recreational players. You won't owe IRD anything on Chan Casino profits, whether you win $100 or $100,000. This applies to all offshore casino winnings. Professional gamblers who derive primary income from gambling may face different treatment, but casual punters keep every dollar won. Keep records if you're a frequent player, though reporting isn't required. This tax-free status gives Kiwis a genuine advantage over players in countries like Germany or Sweden where gambling winnings face taxation.

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Alternatives are ranked by a hybrid similarity algorithm that considers score profiles (FBS, TRS, PSS, PCV, UXS, CRA) and shared features (payment methods, licences, providers, currencies). Match percentage reflects overall similarity to Chan.
FAQ

Chan Casino: FAQ

Chan Casino operates under Curacao licensing without approval from New Zealand's Department of Internal Affairs. NZ law doesn't prohibit citizens from using offshore casinos, so playing is legal, though the site lacks local regulatory oversight.
Yes, POLi works for instant bank transfers from major New Zealand banks including ANZ, Westpac, ASB, and BNZ. Deposits appear immediately in your casino account, and the platform fully supports NZD transactions.
Cryptocurrency withdrawals typically process within 6-12 hours. Traditional bank transfers to NZ accounts take 2-4 business days after verification approval. First withdrawals require document verification which adds 24-72 hours initially.
Chan Casino offers a multi-tier welcome package with deposit bonuses and free spins. Specific terms vary, but the bonus displays in NZD for New Zealand accounts. Always check wagering requirements before claiming, as they typically range 35-40x.
Yes, the casino runs fully on mobile browsers without requiring app downloads. The responsive site works smoothly on iOS and Android devices, with pokies and live dealer games optimized for touchscreens.
Chan Casino holds a Curacao Gaming Authority licence and uses SSL encryption for data protection. While not locally regulated, it operates under established international standards. The Dama N.V. operator group manages multiple casino brands with generally reliable track records.
No, New Zealand treats all gambling winnings as tax-free for recreational players. You keep 100% of your Chan Casino profits without IRD reporting requirements, regardless of the amount won.
Chan Casino enforces a 10,000 NZD monthly withdrawal limit. This restriction frustrates high rollers but rarely affects casual players. Cryptocurrency withdrawals follow the same cap despite faster processing times.